Our privacy policy outlines how we collect, use, and protect your personal information when you interact with our services. In addition, we commit to safeguarding your privacy and handling your data with the utmost care and respect.
The privacy policy outlines the types of information we gather—personal, transactional, and usage data—and explains how we use it to improve services, communicate with you, and personalize your experience. In addition, we use this information to enhance our interactions with you and ensure that our services meet your specific needs.
Who we are
At Secure Home Engineering Solutions, we value the privacy and security of our clients. As a leading provider of building design, interior engineering, MEP (Mechanical, Electrical, and Plumbing) services, home automation, CCTV, and solar and wind energy-based solutions, we are committed to protecting the personal information of our customers and website users.
We take proactive measures to ensure that all data remains confidential, secure, and used solely for the intended purposes. Our dedicated team works diligently to maintain the highest standards of privacy and security across all our services.
Our website address is: https://securehomeglobal.com
Information Collection and Use
We collect personal information such as your name, contact details, and project preferences when you voluntarily provide them. We use this information solely to deliver high-quality services, including home automation solutions, security system installations, and energy-efficient systems tailored to your needs.
By gathering this data, we can ensure that our services are personalized and meet your specific requirements. We take all necessary steps to handle your information responsibly and securely.
Data Security
We take the security of your data seriously and implement a variety of security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes using encryption, secure servers, and conducting regular audits.
Additionally, our team undergoes continuous training to stay updated on the latest security practices and keep your information safe. We remain dedicated to maintaining a secure environment and safeguarding your privacy at all times.
Cookies and Tracking
Our website may use cookies to enhance your user experience and analyze traffic. Cookies are small data files stored on your device that help us understand how you interact with our website. You can control your cookie preferences through your browser settings.
By adjusting these settings, you can manage the types of cookies stored or opt out of certain tracking features while still enjoying the full functionality of the site.
Third-Party Services
We may partner with third-party service providers to offer services such as hosting, security monitoring, and energy system solutions. These third parties must keep your personal information confidential and cannot use it for any other purpose.
We carefully select these partners to ensure they follow strict privacy standards and safeguard your data. Additionally, we continuously monitor their practices to ensure compliance with our privacy policy.
Energy and Security Solutions
As part of our sustainable home solutions, Secure Home Engineering Solutions offers advanced solar and wind energy systems, high-tech home automation, CCTV security systems, and energy-efficient designs. We may collect data about your energy consumption to optimize your energy systems and offer ongoing support.
By analyzing this data in accordance with our Privacy Policy, we can tailor solutions to improve efficiency and reduce costs. We use this information exclusively to enhance your experience and ensure that your systems perform optimally.
How long we retain your data
At Secure Home Engineering Solutions, we retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by applicable laws and regulations. We will only keep your data for the duration necessary to meet these purposes and legal obligations.
We regularly review the data we store in line with our Privacy Policy to ensure it remains relevant and necessary for our services. If we no longer need your data, we will securely delete it in accordance with our data retention policy.
Customer Data: Information related to our services, such as building designs, MEP solutions, home automation, CCTV installations, and energy system projects, is retained for the duration of the project and for a reasonable period thereafter to ensure ongoing support, maintenance, or compliance with legal obligations.
We securely store this data and use it only to enhance our services or fulfill our commitments to you. If you have any concerns about your data, please contact us to discuss how we can address them.
Account Data: If you create an account with us, we will retain your account information as long as your account remains active or until you request its deletion.
You can update or delete your account at any time by following the instructions in your account settings or by contacting us directly. We will ensure that your information is handled securely and in accordance with our privacy policy.
Legal and Regulatory Requirements: In some cases, we may retain certain information for a longer period as the law requires, such as for tax or legal compliance.
We will securely store this data and ensure it is used only for the specific purposes mandated by law. Once the retention period expires, we will take the necessary steps to delete or anonymize the information.
Your Rights
You have the right to access, update, or delete your personal information at any time. If you have any questions about our privacy policy or want to exercise your rights, please reach out to us.
We encourage you to reach out if you need assistance with managing your information or have any concerns. Our team is ready to help and ensure that your privacy preferences are respected.
Changes to This Privacy Policy
We may update this privacy policy from time to time. When we make changes, we will post the revised version on our website.
We encourage you to review this policy periodically for the latest information on our privacy practices. By staying informed, you can ensure that you are aware of any updates and how they may affect your privacy preferences.
